The Best Way to Communicate with Fans at your Festival

Maintaining effective and immediate communication with attendees is a challenge for festival organizers, big and small. We provide a solution to keep your customers very close and take their experience to the next level.

02/03/2023 · The Team at FesteaPay · 1 min. read

During the days that a festival lasts, the venue will become a small town full of music lovers wanting to have the best possible time.

Nowadays there are festivals that have more than 100,000 attendees in just one weekend, but even the smallest ones have enough capacity that communication can be a challenge for the organizers.

Attendees will need to know the schedule of the performances or know where they can find different services such as food trucks or the nursing service. On the other hand, organizers need to communicate changes or reinforce publicity about some performance or service offered by the festival at a specific time.

A phone showcasing a preview of FesteaPay's mobile app for festivals

Currently most of the festivals carry all the communication through social networks. They have the advantage that they are very accessible to attendees since most of them already have the necessary apps installed on their phones. However, the format is very limited and the information is not easy to find. Attendees end up searching for information in featured stories, reading important announcements in photos, or consulting out-of-date versions of schedules.

At FesteaPay we have created a platform so you can offer all this information and more to your festival attendees in the most comfortable way possible. They will not have to download an app and will have access to updated schedules, interactive maps of the venue and to recharge their cashless wristband. All this in a web app personalized with your brand identity to offer a premium experience to your customers.

Do you want a web app for your festival? Contact us today to see how it can improve your attendees' experience.

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