Canteira Fest, nestled in the breathtaking Galician mountains, is an annual festival that merges music, art, and natural beauty. Attendees are enchanted by an exceptional lineup of artists amidst the captivating surroundings of an ancient quarry, creating a truly magical and immersive experience.
Read Full StoryCanteira Fest, held in the breathtaking Galician mountains, relies heavily on refreshment sales as its primary revenue stream. To optimize payment processes, track sales, and enhance the customer experience, the organizers faced the challenge of finding a secure and dependable cashless payment solution.
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The solution comprises three distinct applications: a web app designed for attendees, a QR code scanner utilized by event staff to validate orders, and a backoffice interface specifically designed for organizers to manage billing and access analytics.
Through the mobile web app, attendees had the convenience of accessing the menu, placing orders, and making payments using credit cards, Google Pay, or Apple Pay. After completing their transactions, attendees received a unique QR code for each purchase.
Using the FesteaPay scanner, bar staff had the capability to validate purchases by scanning the attendee's QR code. This allowed them to view order details and efficiently fulfill each order.
The sales system for organizers offered real-time insights into sales, inventory, and customer behavior. This valuable data empowered them to make informed decisions regarding pricing, inventory management, and staffing based on accurate information.
To further enhance the event experience, we took additional steps beyond hardware provision. A dedicated team was stationed at a point of information booth, ready to address any inquiries or concerns that arose during the event. Attendees and vendors could approach the booth and receive prompt assistance, ensuring a smooth and hassle-free experience.
In addition, we strategically placed posters featuring QR codes of the menu throughout the venue. These well-positioned posters allowed attendees to easily access the event menu with a simple scan, eliminating the need to search for information or wait in long queues
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