Vlacklist relied on refreshment sales as their primary revenue stream.
To optimize their payment processes, track sales, and enhance the customer experience, Valcklist was looking for a secure and dependable cashless payment solution.
The solution comprises three distinct applications: a web app designed for attendees, a QR code scanner utilized by event staff to validate orders, and a backoffice interface specifically designed for organizers to manage billing and access analytics.
Through the mobile web app, attendees had the convenience of accessing the menu, placing orders, and making payments using credit cards, Google Pay, or Apple Pay. After completing their transactions, attendees received a unique QR code for each purchase.
Using the FesteaPay scanner, bar staff had the capability to validate purchases by scanning the attendee's QR code. This allowed them to view order details and efficiently fulfill each order.
The sales system for organizers offered real-time insights into sales, inventory, and customer behavior. This valuable data empowered them to make informed decisions regarding pricing, inventory management, and staffing based on accurate information.
To enhance the overall experience, we took additional steps to ensure convenience and clarity. Our dedicated team staffed a point of information booth, ready to address any inquiries that arose. We strategically placed posters featuring QR codes of the menu throughout the venue to create a seamless and effortless experience for both attendees and vendors.
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